"Helpful and honest." I recently brought my car in with transmission problems. Alex was very responsive and kept me informed at every step of the diagnostic process. He called me with the results (not good news), researched options very quickly, and gave me a very honest opinion which did not involve me sinking tons of money unnecessarily into my car. I was charged a very reasonable rate for the diagnostics which also included good advice for getting rid of my car and buying a new one. Appreciated the service, will return to Folsom Auto Center, and recommend them to others!