I have to say that I was disapointed with my recent service at Folsom Car Care. I've been a loyal customer for years and had recommended the shop to many friends and co-workers, but my recent experience has soured me a bit. The original estimate on my wife's Buick was going to be over $1200 for brakes and some other minor repairs. I agreed to just over $600 for the rear brakes and some other minor services. My real issue was with you telling me that I needed the front brakes and front bearings done, and that this was infact a safty issue. I declined and proceeded to take my car to get a second opinion at Les Schwab, where they confirmed my front brakes were good for at least another 3K miles. I even got a 3rd opinion from my local BIG O tires who told me my front brakes and bearings were good for another 8K miles. You made it seem like it was an "urgent" safty issue to get my additional $600 and everyone said a good brake job should never cost over $400. So I'm sorry to say, I think I have a serious trust issue going forward with your shop.